When it comes to business travel, nothing beats having an expert on board. A Corporate Traveller business travel expert is highly experienced, commercially driven and has exceptional product knowledge to deliver airfare and accommodation options which will have an immediate impact on your bottom line.
Airfare expertise
Corporate Traveller consultants are the best in the industry. Most have graduated through the ranks of our retail businesses and as a result, when it comes to airfares, their product knowledge and skills are second to none. This is what enables them to deliver savings to your bottom line.
Your Corporate Traveller expert has an enormous amount of experience and because we're passionate about travel, we invest substantially in training for our consultants from day one.
We take product knowledge seriously – it's why we stand out from the crowd. Corporate Traveller is also committed to the ongoing development of our people through our own Learning Centre, airline-direct training days, conferences and advanced airfare training courses.
Even our experts have experts – our Specialist Fares Desk provides support for our consultants and is made up of the super airfare 'geeks' and there's no tip, trick or secret this team doesn't know.
" Alicia is really what makes working with Corporate Traveller so easy. She takes full responsibility for all our travel requirements… it really makes it feel like we have our own PA. " Diane Smith, Knight Frank Fleet Manager
Dedicated personal and flexible service
Your business will benefit from high-touch travel assistance delivered by small teams which develop an in-depth understanding of your business.
Dedicated personal service means your business will be appointed its own travel manager who will focus on your travel requirements, build strong relationships with your team and align themselves with your needs.
We have a unique incentive model within Corporate Traveller. Each travel manager runs their own business with total ownership and accountability. We have found this leads to motivated people, eager to ensure the client is completely satisfied.
" Our relationship with Ryan and now Jan and his team is what makes working with Corporate Traveller such a pleasure. They always do and always have, provided us with a very friendly, efficient, pro-active service. My colleagues and I really appreciate their prompt, honest and friendly replies to our queries (some of which are difficult, if not near on impossible!). " Sallyann Eyles, EA to CEO Europe
Access to the widest range of best priced product
This is where being part of a global company really pays dividends for our clients.
As the 3rd largest travel retailer in the world, the Flight Centre group has the global negotiating strength to give you access to the widest range of product at the best rates.
In addition, by utilising multi-product platforms to source air, hotel and car hire, your expert travel manager can deliver a rapid turnaround on these globally competitive prices.
" Our relationship with our Account Manager at Corporate Traveller has been very professional and they are a joy to work with, nothing seems to be a bother. They are always friendly and extremely helpful, and source the best prices available for us. " Joyce & Charlotte, Aviat Networks Travel Co-ordinators
Corporate Traveller's SELECT programme
A unique bonus savings plan Through consolidated buying, Corporate Traveller SELECT, uniquely opens the door for companies with a small to medium travel spend, to access discounted rates and value add extras, usually only available to high volume, high spend corporations. Each SELECT programme is uniquely tailored to you and your travel. We analyse the routes you travel, what you're spending, where you're spending it and, working with you, recommend savings opportunities. We create a SELECT programme designed to benefit your business through maximising savings and driving internal policy compliance. Our airfare expertise and relationships with leading travel suppliers means this programme delivers on our promise to open up a world of savings for our clients.
" I do like that I can ring and speak to someone rather than faff about online. When it is awkward I prefer having someone at the other end of the phone. " Carol Reed, Orion Health
No contracts and a competitive fee structure
Our business model is based on service and people, and we firmly believe our clients should have a choice. By providing exceptional customer service and great value, we will build strong relationships and maintain client loyalty. Living up to our commitment to deliver great value, we are proud to say that our fee structure is one of the most competitive in the market. You'll also benefit from access to exclusive client offers from a range of travel industry suppliers to drive savings and value for your travel program.
" Over the last 4 years I have received nothing but very good service, efficient and accurate quotes and extremely useful monthly Management Information from our dedicated Account Manager. I would be very happy to recommend them to anyone looking to streamline their travel bookings and getting real value for money. " Jeremy Chin, Prodrive Motorsport Travel Manager
Flexible payment options
We aim to make all aspects of managing your travel easier and that includes paying for it. There are a number of ways for you to manage payments with Corporate Traveller. Direct Debit on account is by far the most popular, with 72% of our clients opting for this solution, citing ease of payment and extended credit days as the reason for the choice. We can also accept BACS transfers or payment by cheque on a credit account. Alternatively, you can operate a trading account and pay by credit card or lodge card*.
*For full terms & conditions and details of payment & credit terms, please ask your sales or account manager.
" We have a great relationship with Corporate Traveller and are very happy with the service they provide. " Carol Cottrell, Mace Corporate Admin Manager
Total travel solution
We've already mentioned our airfare expertise and access to product, so it's no surprise that Corporate Traveller offers a complete portfolio of travel services including air, hotels, car hire, ferries, transfers, passport, visa and insurance requirements.
And when it's something a little different you're after, such as a private jet, charter boat or another totally unique request, we won't blink an eye. Whatever you need, we'll make it happen.
Utilising their expertise, your travel manager will also assist you in implementing 'best practice' booking, buying and operating processes so your business is in an excellent position to leverage savings through smarter travel management.
"When I did receive the phone call from a competitor hoping to poach our account, he could promise all the cost savings in the world but I told him that level of service was paramount to me and on that basis I was not interested in talking to anyone else about our account. " Jon Furniss, Tunstall Healthcare (UK)
24 hour emergency assist
With a mobile workforce, it's vital your travelling employees have access to personal and experienced travel managers when an emergency strikes.
Your travel manager is your central point of contact and will also be able to assess what alternatives are available during major flight disruptions to ensure there is minimal disruption to your people.
You'll also have access to our UK-based emergency assist team when something occurs beyond regular business hours. This isn't a call centre, it's part of our business and as such, can immediately assist you when you call.
For many businesses, time is money and when your employee time is being spent waiting in airports or trying to re-book travel during an emergency – the delay will come at a cost to your business.
" I would like to point out I had to use the Out of Hours on a particular weekend and the lady I spoke to, Tamsin, was absolutely brilliant and they got me out of a right pickle. " Sherrie Cooper, ANT Advanced New Technologies Ltd
Travel Club – Perk up your employee benefits for FREE
Travel Club is Flight Centre's exclusive members only club dedicated to servicing the leisure travel needs of our corporate clients.
This unique and FREE employee benefit can enhance staff satisfaction and increase employee productivity. Travel Club saves your staff precious time searching for holidays often during office hours, whilst saving them money with their Club Perks and genuine savings of always up to 40% off.
Travel Club operates as a closed user group which enables us to negotiate exclusive deals and value added Perks with various industry suppliers that we will share only with our members.
Travel Club – Perk up your employee benefits for FREE
Travel Club is Flight Centre's exclusive members only club dedicated to servicing the leisure travel needs of our corporate clients.
This unique and FREE employee benefit can enhance staff satisfaction and increase employee productivity. Travel Club saves your staff precious time searching for holidays often during office hours, whilst saving them money with their Club Perks and genuine savings of always up to 40% off.
Travel Club operates as a closed user group which enables us to negotiate exclusive deals and value added Perks with various industry suppliers that we will share only with our members.
Conferences and events – innovation and impact
Our specialist team, cievents combine passion and creativity, with an exceptional eye for detail to add magic to your meeting, conference, special event, incentive programme or product launch.
Large or small, local or global, cievents have the expertise and resources to deliver cost-effective, end to end solutions whether it's a director's meeting for 10 or a global conference for 5000.
From golf days to gala dinners, cievents work hand in hand with you to deliver a whole solution, including:
- Venue sourcing – a free of charge service
- Concept development
- Travel arrangements
- Pre event and onsite logistics
- Full production services, including creative concept and onsite audio visual and set design production
- Marketing and promotion
With offices in London, Birmingham, Sydney, Melbourne, Brisbane, Auckland and Hong Kong and over 25 years experience, cievents will change the way you think about your next event.
" The wonderful and professional Justine, Jen and Lisa have been instrumental to the success of the Hays Senior Management Global Conference in Turkey. I am very proud to have had the opportunity to work with cievents again. " Emma Pratt, PA to CEO Hays Recruitment
The Extras
Management information reporting – We provide a complimentary suite of reporting based on your business needs and identify areas where we can save you money. CT online – combining the best tools in the industry with the expert knowledge of our travel managers, we create the perfect environment for cost and time efficiencies. CT loyalty – you're already booking it… why not be rewarded for it? Build your points and redeem them for everything from petrol to electronics, jewellery, wine and so much more. Global hotel program – Forget trawling the internet for hours for last minute hotel rates, we'll source you the best rate of the day quickly and accurately. As part of the Flight Centre Group, Corporate Traveller has access to the largest selection of hotel rates from around the world and our contractors negotiate the best rates based on a collective number of room nights.
" Hubert and Marjorie have been serving us now for few months. To them, nothing is too much to be asked or to achieve. They work tirelessly, professionally and without compromise to try and achieve all our needs and wished. And all that is done with fantastic attitude and great manner. Indeed, employees that any company would be blessed with. " Udi Sheleg, CEO Halcyon Group
