Corporate Traveller

How SMEs can punch above their weight

“SMEs need a high-touch, personal approach,” says Andy Hegley, General Manager for Corporate Traveller. “We have 65 teams in 20 locations in the UK – local relationships are very important.”

This ties in with the need for a dedicated account manager, with travel often booked offline. And where some smaller businesses require reporting, some don’t and are happy to work “from invoice to invoice”. Hegley also points out that SMEs do not go out to tender to award fixed contracts: “That keeps us at the top of our game – we are as good as the last trip we organised.”

To read the full article in the August/September Edition of The Business Travel Magazine >>