Account Management
Personalised Service from an Expert
At Corporate Traveller, we believe business travel should be as stress free as possible and that’s no mean feat in today’s complex world. That’s why you’ll always receive a very personal service from a dedicated travel manager every time, every trip. In addition, you can rely on us 24/7 for support and assistance. Rest assured that we will endeavour to look after every aspect of your travel requirements; after all you have an expert on board!
Relationship Management
Our client relationship managers will work closely with you on every aspect of your travel programme. Working to a customized pre-determined service level agreement, our carefully selected people will add value at every opportunity based on their extensive knowledge of the travel sector. They will apply Corporate Traveller’s guiding principles to constantly evaluate your processes/systems, benchmark performance, negotiate sharper rates with suppliers, analyse management information, and above all drive down costs.
Our philosophy in respect to relationship management is to act as an advocate and consultant to our clients by:
- Consistently creating value
- Understanding your business
- Identifying measurable travel savings
- Ensuring 'best practice'
- Proactively monitoring expenditure and policy
- Designing tailored travel programmes
- Providing global consistency balanced with local market requirements
A major point of difference is your access to our senior management team at any time. They understand the importance of keeping in touch with our clients and understanding every need, large and small. What you think and feel about our service is at the core of everything we do.
At Corporate Traveller, it all comes down to you, your needs and those of your business and your travellers. We will provide the flexibility and expertise to make your journey as easy as possible.
That's why you have the option to bring an expert on board!
For further details on these services contact us now.
