Through our dedicated Expert Travel Consultants, we truly get to know your business, offering experience powered by the right technology. It’s our blended approach to travel management.
Your dedicated Expert Travel Consultant has on average 7 years’ experience working in the travel industry so you’re always in safe hands. This extensive experience gives them a unique understanding of your needs and the products and fares available to you, allowing them to act as an extension of your business.
Your Expert Travel Consultant is highly trained in airfare construction, including complex multi-stops, group bookings and specialist industry airfares, so they will always find you the best value flights for your business travellers. The Air Product and Specialist Fares teams support the Expert Travel Consultants by keeping them up to date with the latest flights and industry news, and have access to all global fares, so we can always get you the best deals.
Your Expert Travel Consultant is targeted on delivering you waivers and favours to save you money and time. For example, our close relationships with major airlines and our hotel partners often allows our Expert Travel Consultants to secure waivers for name change fees and refunds for non-refundable flight changes.