Corporate Traveller

Travel Assist

Traveller assist provides you with links to comprehensive information on online check-in, health, weather, visa requirements and a range of other travel advice. Streamline your business travel experience by ensuring you have all the information you need before you depart.

*please note Corporate Traveller are not liable for the accuracy of information provided by 3rd party suppliers or organisations.

Check-in Online

Health requirements

Have you checked your health requirements for this trip? For further details consult your GP.

Travel Advisories

Check with the Foreign & Commonwealth office before booking any travel, to view any travel warnings

Your travel insurance may not be valid if there is a warning issued for the country to which you are travelling.


Save this number to your phone - Corporate Traveller provide an after hours emergency assist service for all our clients who are travelling within 48 hours or two business days. During business hours please contact your Account Manager.

For after hours emergencies call 0208 336 5276. 

Passport and Visas

We recommend all travellers carry their passport on all flights including domestic flights as it is now mandatory for the majority of airlines as a universal means of identification.

You should also ensure you have valid visas for all countries you are visiting. The Corporate Traveller Travel Visas team can assist with all your visa and passport requirements. Ask your dedicated Account Manager to connect you to our team.

Flying in or out of the United States?


As of December 2015, new legislation has passed making two important changes to these requirements

1.       Travellers with certain dual citizenship

Customers travelling to the USA who are citizens of countries that participate in the Visa Waiver Program (VWP) and also citizens of Iran, Iraq, Sudan or Syria, cannot enter the country under the VWP.  They must obtain a visitor visa.

This means that any UK citizen, travelling on a UK passport who is normally eligible for an ESTA (Electronic System for Travel Authorisation) will have to apply at their nearest US Consulate for a visitor visa if they are also a citizen of Iran, Iraq, Sudan or Syria.

2.       Travellers who have visited Iran, Iraq, Sudan or Syria since 01 March 2011

Entry to the USA by people (of any nationality) who have visited Iran, Iraq, Sudan or Syria since 01 March 2011.  These people, even if from a Visa Waiver Program country, will also be required to obtain a visitor visa for the USA.

The only exception to this ruling is if the customer visited one or more of these countries as part of their military service.

For all other customers, whether their visit was to see friends/family, as tourists or aid/health workers; a visitor visa will be required.

For a current FAQ regarding USA ESTA requirements, click here

ESTA - the fee for using the USA's compulsory online immigration system Esta at $14 (£8.80). The fee must be paid by credit card or debit card at and the system accepts only MasterCard, VISA, American Express and Discover.

APIS - the TSA's Secure Flight Program requires identification information ahead of time in order to verify passenger names against the 'Watch list' and the 'No fly' list. The additional information is aimed at reducing the number of mis-matches and therefore disruptions to you the passenger. What does this mean for you? If you do not provide the information:

You cannot board a flight to, from, within or via the USA without giving this information.

You may experience significant delay at the airport possibly causing you to miss your flight or be denied booking.

Bookings without the secure flight data 72h prior to travel (or at time of booking within this period) may be cancelled without warning.

Your Travel Manager MUST enter the data into the PNR (booking) for all passengers travelling to, from within or via the USA at least 72 hours prior to travel or immediately for late bookings made within 72 hours of travel.

The good news is that the basic APIS information contains the required information for secure flight, therefore if you have entered APIS additional information is not required unless you have a 'redress' or 'known passenger' number.

US Global Entry

For a list of US Airports which have Global Entry Kiosks, please click here

Flying in or out of Canada

Canada is introducing an Electronic Travel Authorisation (eTA) from 15 March 2016. Under Canada’s eTA program, citizens from countries other than the United States, who do not need a visa to enter Canada, will need to obtain an online authorisation before entering the country by air, unless otherwise exempted. The process fee for application for an eTA is CAD$7.

The list of nationalities requiring an eTA can be viewed HERE

Useful Links

Travel assist provides you with links to comprehensive information on health, weather, directions, what's on, the must sees, and a variety of other travel advice and hints.


Ground transportation, services, hotels, maps and much more.


International dialling codes.

City Maps

Need directions? Maps worldwide.

Destinations & Cities

Facts, sightseeing, events, restaurants & more

Embassies & Consulates Worldwide

Addresses, contact numbers and more.

Easy search facility!

World Time 

Check global time

Information for Travellers

From the Foreign and Commonwealth Office - 'trouble spots' & travel advice


Planning your UK journey to live departure board


Check before you go

UK Customs 

UK Customs and Excise -all you need to know about personal allowance into the UK

World News

News from around the globe